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Photo of Owen Phillips

Owen Phillips

Service Designer at UK Home Office

  • LinkedIn

Hello!

I'm an empathetic and adaptable creative specialising in Service Design.

With a degree in BA Product Design, I've entered the world of service design demonstrating innovation and complex problem solving in large corporations, startups and government.

Key skills

Design thinking • High & low fidelity prototyping • User testing •  Accessibility • Collaboration • Presentation • Agile work practices

Tools

A collage of software tool logos
Projects

Projects

Here's a selection of some projects I've been involved with, please get in touch if you'd like to see more as I have worked on a range of government, B2C and B2B projects including user accounts, anti-fraud systems and internal and external government services.

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At the Home Office, I lead on various service design initiatives including service design Figma toolkit, cross-gov landscaping and practice leading for mapping and visualisation. Information on Home Office projects is available on request due to their sensitivty.

Brand and UI redesign

UI/UX Designer @ Housemates

Redesigning the Housemates brand and applying this to the B2C and B2B facing websites.

Housemates logo

Designing a solution for Group bookings

UI/UX Designer @ Housemates

Enabling students to book accommodation with their group easily.

Screenshot of a UI depicting a feature to create a group

Designing a new CRM system

UX Designer @ The Hut Group

Designing a new all-in-one CRM system to be used by clients including Coca Cola and Homebase.

CRM system prototype

Other projects

Product Design Student @ The University of Lincoln, side projects

Previews of some of my projects from University and outside of work.

A young child wearing a face mask prototype
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